ServiceNow Technical Referent Senior

Devoteam Morocco

Employer Active

Posted on 30 Mar

Experience

6 - 8 Years

Job Location

Morocco - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a ServiceNow Technical Lead, you will be required to:

  • Design and implement robust, scalable and high-performance solutions

  • To supervise, coach and support the technical teams

  • Ensuring the quality of developments and adherence to ServiceNow best practices

  • Participate in architectural workshops and contribute to key technical choices

  • Provide advanced level support and optimize the performance of the solutions

  • Working closely with the client, both remotely and on-site

Desired Candidate Profile

Search profile:

  • Bac+5 level education (engineering school or equivalent university degree)

  • Minimum 6 years of experience on the ServiceNow platform

  • Knowledge of CSM and FSM

  • Solid experience with ServiceNow Mobile solutions

  • Strong expertise in ServiceNow integrations with third-party applications

  • Technical leadership and ability to thrive in complex environments

  • Autonomy, rigor and a strong sense of customer service

  • Mastery of best practices in development and architecture

  • Good communication skills in French (English preferred)

  • CAD certification required

  • CIS-CSM and CIS-FSM certifications are a plus

  • Experience in the telecommunications sector is highly valued.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • ServiceNow Technical Referent Senior

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Devoteam Morocco

Devoteam is a leading consulting firm specializing in innovative technologies and management for businesses; we are digital transformakers. Our 7,200 professionals are committed to helping our clients win the digital battle.

Present in 18 countries in Europe and the Middle East, we put Technology at the service of Man in order to create value for our customers, our partners (Google, ServiceNow, Red Hat, Microsoft, Salesforce and Amazon Web Services), and our employees.

Devoteam achieved a turnover of 652 million euros in 2018.

By the end of 2020, our ambition for Scale! is to achieve 1 billion euros in revenue.

To support its ambition, Devoteam can count on its 3 strategic partners at the EMEA level: Google, Red Hat and ServiceNow.

Our partnership with ServiceNow responds to the demand for automation and digitization of IT and/or business processes of our clients in order to improve their productivity as well as the experience of their employees and end consumers.

ServiceNow is a highly innovative, cloud-based technology platform (recognized by Forbes in 2018) with growth rates exceeding 30%.

Launched in 2009, Devoteam is today an Elite partner among the top 3 European players, with more than 400 consultants present in 15 countries.

In order to strengthen the activities generated by its partnership with ServiceNow, Devoteam has just created a European Digital Process & Platform Service Line.

Read More

https://jobs.smartrecruiters.com/Devoteam/744000116421643-servicenow-technical-referent-senior-h-f-

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