Shared Services Manager

Waad Academy Schools

Employer Active

Posted 7 hrs ago

Experience

7 - 12 Years

Education

Bachelor of Business Administration(Management), Master of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Develop and implement shared services strategies to enhance efficiency, standardization, and continuous improvement.
  • Oversee day-to-day operations across HR, procurement, IT, marketing, accounting, and administration.
  • Ensure compliance with policies, procedures, and quality standards in service delivery.
  • Manage vendor relationships, contracts, and service level agreements to maximize value and performance.
  • Lead process optimization initiatives and implement best practices across all shared services functions.
  • Collaborate with leadership and school units to understand needs and deliver seamless support services.
  • Lead, manage, and develop the shared services team, fostering a culture of accountability and high performance.

Desired Candidate Profile

  • Bachelor s degree in Business Administration, Management, or a related field; Master s degree is a plus.
  • 7+ years of progressive experience in managing shared services or operations in the education sector or related industries.
  • Proven track record of leading cross-functional teams and driving process improvements.
  • Strong knowledge of HR, finance, procurement, and IT service management.
  • Excellent communication, leadership, and stakeholder engagement skills.
  • Ability to manage multiple projects and deliver results in a fast-paced environment.
  • Fluency in Arabic and English.

Company Industry

Department / Functional Area

Keywords

  • Shared Services Manager

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