Shared Services Senior Specialist
Khalifa Holding Group
Multiple VacanciesEmployer Active
Posted on 4 Nov
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Experience
5 - 10 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Oversee and coordinate the delivery of shared services, ensuring efficient delivery of HR, procurement, and administrative support across multiple business units.
- Analyze, streamline, and optimize shared service processes to enhance efficiency and reduce operational costs.
- Serve as the primary point of contact for internal stakeholders regarding shared services inquiries and issue resolution.
- Develop and implement best practices, policies, and procedures for shared services functions such as HR, finance, procurement, and IT support.
- Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure high-quality service delivery.
- Lead cross-functional projects aimed at improving shared services operations and driving continuous improvement initiatives.
- Prepare and present regular reports on shared services performance, trends, and recommendations to senior management.
- Support the integration of new technologies and digital solutions to enhance shared services capabilities.
- Facilitate training and knowledge-sharing sessions for shared services staff to foster professional development.
- Ensure compliance with company policies, legal regulations, and industry standards in all shared services activities.
Desired Candidate Profile
Bachelor s degree in Business Administration, Management, Human Resources, Finance, or a related field.
- 5 to 8 years of progressive experience in shared services, business operations, or a related area.
- Demonstrated expertise in process optimization, service delivery, and stakeholder management.
- Strong analytical and problem-solving skills with a proven ability to drive operational improvements.
- Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
- Experience working in a fast-paced, large-scale organization or conglomerate environment.
- Proficiency in using enterprise resource planning (ERP) systems and shared services management tools.
- Ability to manage multiple priorities and projects simultaneously with attention to detail.
- Strong organizational skills and a proactive approach to identifying and resolving issues.
- Commitment to upholding confidentiality, integrity, and professionalism in all interactions.
Company Industry
- Construction
- Civil Engineering
Department / Functional Area
- Administration
Keywords
- Shared Services Senior Specialist
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