SharePoint & Web Application Support Engineer
DXC Technology
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications.
Monitor, maintain, and troubleshoot issues related to SharePoint sites, web parts, workflows, and content databases.
Support custom .NET applications, perform minor code fixes, and manage deployments.
Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow or BMC Remedy.
Coordinate with development and infrastructure teams for issue resolution and performance optimization.
Perform root cause analysis and prepare detailed RCA reports.
Maintain technical documentation and knowledge articles for supported applications.
Participate in application patching, upgrades, and regular maintenance schedules.
Engage with end-users and business stakeholders to understand and resolve their issues effectively.
Required Skills & Experience:
- 3+ years of experience in SharePoint On-Premises administration & support.
- Good knowledge of SharePoint Central Admin, PowerShell, IIS, SQL Server.
- Hands-on with site collection management, service applications, and content database optimization.
- Hands-On SharePoint administration
- Experience working in or with Middle Eastern clients or organizations.
- Working in Banking, Finance will be a added advantage
- Fluent in Arabic and English Language
- Familiar with Active Directory, DNS, SSL certificates, and related integrations.
- Deep understanding of ITSM tools (ServiceNow, BMC Remedy, etc.) and processes.
- Excellent communication, client interaction, and documentation skills.
- ITIL Foundation Certification is a plus.
- Exposure to enterprise-grade environments and digital transformation initiatives.
- Collaborative work culture that values continuous learning and ownership.
Preferred:
- Arabic language proficiency (basic or conversational) is advantageous.
- Familiarity with hybrid (SharePoint On-Prem + Online) deployments is a plus.
- Hands On experience with
- Available in Saudi to join immediately
Desired Candidate Profile
Required Skills and Qualifications:
Bachelor s degree in Computer Science, Information Technology, or a related field.
Minimum 3 years of experience in supporting SharePoint (On-Prem preferred) or ASP.NET-based applications.
Hands-on experience in SharePoint 2013/2016/2019 administration and support.
Basic .NET Framework understanding and troubleshooting of C# or VB.NET web applications.
Experience with SQL Server for data extraction and query troubleshooting.
Strong understanding of ITIL/ITSM processes including incident, problem, and change management.
Excellent communication, interpersonal, and stakeholder engagement skills.
Previous working experience in the Middle East is a strong plus.
Ability to work independently and in cross-functional teams under pressure.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- SharePoint & Web Application Support Engineer
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