Shift Manager - Last Mile Operations Souq.com for E-Commerce LLC

Employer Active

Posted 3 hrs ago

Experience

1 - 6 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key job responsibilities
Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyze performance and suggest process improvements to optimize work and improve customer service
- Collaborate with other managers to standardize shift processes


A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience

Desired Candidate Profile


Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Data Entry
  • Operations
  • Back Office Processing

Keywords

  • Shift Manager - Last Mile Operations

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Souq.com for E-Commerce LLC

https://www.amazon.jobs/en-gb/jobs/3129913/shift-manager-last-mile-operations-amzl