Shift Supervisor - Cage

Wynn Al Marjan Island

The primary duties and responsibilities of this role are:

• Supervise daily cage operations including cashiering, vault operations, jackpot payouts, and credit issuance

• Ensure all financial transactions are accurately processed and documented in compliance with internal controls and gaming regulations

• Train, coach, and evaluate cage team members; assist in scheduling and maintaining adequate staffing levels

• Monitor and control cashier paperwork, variances, and shift reports

• Assign cashier banks and ensure key logs are properly maintained

• Respond to and resolve patron inquiries and complaints professionally

• Contact Surveillance for any suspicious activity and report incidents to management

• Maintain excellent customer relations between cage team members and patrons

• Monitor time and attendance, including breaks for cage team members

• Act as a liaison between cage team members and other departments

• Assist in implementing procedural changes and maintaining equipment functionality

• Promote a positive work culture aligned with Wynn s standards of luxury and service

About You:

• High School Diploma or GED required; college coursework in finance or business preferred

• Minimum 3-5 years of experience in cage operations, with at least 1 year in a supervisory role

• Strong understanding of cage operations and regulatory compliance

• Excellent leadership, communication, and organizational skills

• Proficiency in IR management systems and Microsoft Office

• Ability to work flexible hours including weekends and holidays

• Strong knowledge of gaming regulations and internal controls

• Ability to lift up to 50 lbs and stand for extended periods

• Must be able to obtain and maintain a valid gaming license