Shisha Server

Accor Group

Location: UAE
Location: Dubai
Industry: Hospitality / Travel
Function: Food Preparation / Service
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time

What You ll Do

* Welcome guests warmly, assist with seating, and introduce menu offerings
* Prepare, serve, and maintain shisha products to the highest quality standards
* Promote shisha and related lounge offerings to maximize sales
* Handle guest orders, payments, and requests efficiently and accurately
* Monitor guest satisfaction and resolve complaints professionally
* Maintain a clean and organized shisha station, side stations, and lounge area
* Follow health, safety, hygiene, and fire regulations consistently
* Assist with daily setup, mise-en-place, and smooth operation of the lounge
* Report any maintenance or equipment issues promptly
* Support colleagues and assist in other hotel areas as operationally required

Ideal Profile

* Diploma or degree in Hotel Management preferred
* Prior experience in a shisha lounge or similar hospitality environment is an advantage
* Strong interpersonal and customer service skills with a friendly attitude
* Knowledge of shisha preparation, flavors, and equipment handling
* Ability to work flexible hours including weekends and holidays
* Fluency in English; additional languages are a plus
* Professional appearance with high attention to hygiene and safety standards