Site Content Administrator (Night Shift)
Pens.com
Employer Active
Posted 13 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. Campaign and Promotion Execution
- Build and schedule campaign assets across HP, CLPs, PLPs, and PDPs (modules, banners, hero tiles, copy, links, translations) for select markets in North America, Europe, and Australia.
- Publish promotion content on-site (banners, copy, eligibility messaging) and validate display and targeting.
- Perform pre- and post-publish QA (links, targeting, eligibility, stacking/priority), monitor during peak periods, and escalate issues proactively.
- Partner with pricing and promotions team and raise requests/tickets as needed.
2. Category and Page Setup (CLP/PLP/PDP)
- Create and update CLPs (layout, tiles, taxonomy placement, featured collections) and support PLP/PDP content standards (badges, cross-sells, assets), including Brand Pages.
- Coordinate translations and regional swaps for ROW vs. NA.
3. Website Functionality Testing
- Participate in UAT for new or revised features; maintain test scripts for routine regression of promotions, navigation, search/boosting, and publishing flows.
- Coordinate cross-functional test schedules and sign-offs; document defects and retests with IS/Tech and business users.
- Partner with Analytics to implement and validate Magnolia tagging on site as well as new module components
4. Team Production Processes
- Work from daily/weekly production plans; communicate timelines, dependencies, and risks to ensure on-time releases.
- Keep work visible in JIRA (RQSM, WSA, PRDCHG queues), follow change controls, and log outcomes/links for auditability.
5. Global Site and Issue Resolution
- Track on-site errors and recurring customer issues; raise permanent fixes or content standards updates.
- Partner with Site Merch on top navigation updates; propose simplifications based on search/traffic patterns.
- Log site issues to Dev, track them, and verify the fix.
6. Tools and Systems
- CMS/Cockpit (V1/V2/MCP), JIRA, Oracle/SOE/COE touchpoints, PIM, APS/monitoring dashboards; Required: working knowledge of HTML/CSS for light troubleshooting and markup updates in CMS. JavaScript familiarity is a plus.
Desired Candidate Profile
Hands-on experience in site content management/ecommerce execution; familiarity with PIM/CMS and JIRA.
- Working knowledge of HTML/CSS (required) to troubleshoot layout issues and perform minor markup updates within CMS.
- Strong coordination and QA discipline in a fast-paced, high-volume environment; excellent cross-team communication.
- Understanding of localization workflows; comfort with data-driven decisions and basic analytics for content performance.
- Fluent English.
- Can support North America and/or European time zone, as needed.
Company Industry
- Advertising
- PR
- Event Management
Department / Functional Area
- IT Software
Keywords
- Site Content Administrator (Night Shift)
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Pens.com
At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.
https://eihb.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2900