Site Content Administrator
Pens.com
Employer Active
Posted on 24 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. Campaign and Promotion Execution
- Build and schedule campaign assets across HP, CLPs, PLPs, and PDPs (modules, banners, hero tiles, copy, links, translations) for select markets in North America, Europe, and Australia.
- Publish promotion content on-site (banners, copy, eligibility messaging) and validate display and targeting.
- Perform pre- and post-publish QA (links, targeting, eligibility, stacking/priority), monitor during peak periods, and escalate issues proactively.
- Partner with pricing and promotions team and raise requests/tickets as needed.
2. Category and Page Setup (CLP/PLP/PDP)
- Create and update CLPs (layout, tiles, taxonomy placement, featured collections) and support PLP/PDP content standards (badges, cross-sells, assets), including Brand Pages.
- Coordinate translations and regional swaps for ROW vs. NA.
3. Website Functionality Testing
- Participate in UAT for new or revised features; maintain test scripts for routine regression of promotions, navigation, search/boosting, and publishing flows.
- Coordinate cross-functional test schedules and sign-offs; document defects and retests with IS/Tech and business users.
- Partner with Analytics to implement and validate Magnolia tagging on site as well as new module components
4. Team Production Processes
- Work from daily/weekly production plans; communicate timelines, dependencies, and risks to ensure on-time releases.
- Keep work visible in JIRA (RQSM, WSA, PRDCHG queues), follow change controls, and log outcomes/links for auditability.
5. Global Site and Issue Resolution
- Track on-site errors and recurring customer issues; raise permanent fixes or content standards updates.
- Partner with Site Merch on top navigation updates; propose simplifications based on search/traffic patterns.
- Log site issues to Dev, track them, and verify the fix.
6. Tools and Systems
- CMS/Cockpit (V1/V2/MCP), JIRA, Oracle/SOE/COE touchpoints, PIM, APS/monitoring dashboards; Required: working knowledge of HTML/CSS for light troubleshooting and markup updates in CMS. JavaScript familiarity is a plus.
Desired Candidate Profile
Required Skills & Qualifications:
- Hands-on experience in site content management/ecommerce execution; familiarity with PIM/CMS and JIRA.
- Working knowledge of HTML/CSS (required) to troubleshoot layout issues and perform minor markup updates within CMS.
- Strong coordination and QA discipline in a fast-paced, high-volume environment; excellent cross-team communication.
- Understanding of localization workflows; comfort with data-driven decisions and basic analytics for content performance.
- Fluent English.
- Can support North America and/or European time zone, as needed.
Company Industry
- Advertising
- PR
- Event Management
Department / Functional Area
- IT Software
Keywords
- Site Content Administrator
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Pens.com
Role Overview: The Site Content Administrator executes site content changes and campaign configurations across homepage, CLPs/PLPs/PDPs, navigation, and promotions per approved briefs. The role partners closely with Digital Merchandising, Product Data Management (PDM), Pricing & Promotions, Creative, IS/Tech, and regional teams to ensure accurate, timely publishing and QA across markets. This position is hands-on in CMS/PIM/tools and is accountable for execution quality, cross-team coordination, and issue escalation.
https://eihb.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2899