Site IT Manager Crescent Petroleum Company Inc.

Policies, Processes and Procedures

• Develop IT policies and processes and upon approval directs their implementation including procedures and controls covering all areas of IT functions so that all relevant procedural/legislative requirements are fulfilled while delivering quality and cost-effective services.  

IT System Management 

• Review project plans and coordinate project activities.

• Develop and interpret organizational goals, policies, and procedures.

• Develop computer information resources, provide data security and control, strategic computing, and disaster recovery.

• Consults with users, management, vendors, and technicians to assess computing needs and system requirements.

• Coordinates with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

• Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.

• Maintain the integrity and continual operation of all IT environments.

• Ensure the continual functioning of mission critical computer operations.

• Maintain security and privacy of the information systems, communication lines, and equipment.

• Develop, review, and certify all back-up and disaster recovery procedures and plans related to IT.

• Responsible for maintaining service levels for technical support to users.

• Evaluate data processing proposals to assess project feasibility and requirements.

• Oversee daily IT operations inclusive of servers, networks, CCTV, access control, radio, PAGA, and telephony.

• Ensure high availability IT service performance and maintain defined SLAs.

• Produce technical specifications, RFPs, and evaluate/select vendors and contractors.

• Manage IT projects from planning through commissioning.

• Coordinate incident response and forensic investigation for cyber security and IT incidents.