Site Reliability Engineer/ Expert/ Specialist

SITA

Posted 30+ days ago

Experience

4 - 9 Years

Job Location

Jordan - Jordan

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Perform Day-2-Day operational support, problem management, vendor management, governance for Ecosystem apps, including establishing policies, standards, best practices and improving the adoption.

Promote automation and efficiency improvements.

Conduct training and skill development for support teams in relation to ecosystem apps.

Maintain documentation and knowledge repos.

Lead IT projects and implementations defining KPIs and tracking IT performance.

Implement continuous improvement initiatives and facilitate communication and alignment across departments.

Support ITSM and ITIL processes.

Desired Candidate Profile

Bachelor in Computer Science, Electric Eng. Or any other related field with minimum 4-5 years of experience in IT support related to infrastructure, automation, application support and cloud-based solutions.

Experience in MDM solutions (e.g., SCCM, Workspace ONE, Microsoft Intune, SOTI, MobiControl, Manage Engine).

Experience in ADDS, ADFS, DHCP, Azure AD.

Knowledge in Scripting (e.g., PowerShell, Batch, Bash), programming languages (e.g., Python, C/C++, JavaScript/TypeScript) and database query language (SQL).

Knowledge in monitoring solutions (e.g., Nexthink, NGOSS, Dynatrace)

Basic network troubleshooting skills.

Certification in OS/Cloud management (Windows Servers, Linux, Azure, VMWare)

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Site Reliability Engineer/ Expert/ Specialist

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SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients.

https://careers.sita.aero/jobs/10222?lang=en-us&previousLocale=en-US

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