Site Reliability Engineer (SRE) Dicetek LLC

Job Summary We are looking for a Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of our production systems. The SRE will work closely with engineering, DevOps, and product teams to build highly available systems, automate operations, and improve system observability while maintaining service level objectives (SLOs). Key Responsibilities Reliability & Operations Ensure high availability, reliability, and performance of production systems. Define, monitor, and manage SLIs, SLOs, and SLAs. Lead incident response, root cause analysis (RCA), and post-incident reviews. Implement proactive monitoring and alerting to prevent outages. Automation & Engineering Automate repetitive operational tasks using scripting and infrastructure-as-code. Improve system reliability through engineering solutions rather than manual intervention. Reduce toil by building tools, automation, and self-healing systems. Cloud & Infrastructure Design and manage scalable infrastructure on cloud platforms (AWS / Azure / GCP). Manage containerized workloads using Docker and Kubernetes. Implement and maintain CI/CD pipelines for safe and frequent deployments. Monitoring & Observability Build and maintain observability solutions using tools such as: Prometheus, Grafana ELK / OpenSearch Datadog, New Relic Track system performance, capacity planning, and error budgets. Security & Compliance Ensure reliability best practices aligned with security standards. Participate in on-call rotations and ensure secure system operations. Collaborate with security teams to implement secure infrastructure practices.