Job Description

Roles & Responsibilities

About this Role

We are seeking a Site Reliability Engineer to support the stability, scalability, and performance of critical user-facing applications and production systems. This role blends software engineering and operational excellence, focusing on automation, cloud infrastructure, and proactive reliability practices. You will contribute to ensuring high availability, efficient deployments, and continuous improvement across application operations within a complex, distributed environment.

What you ll do

Maintain the availability, reliability, and performance of production applications and infrastructure.
Participate in on-call rotations, using proactive monitoring to prevent incidents before they occur.
Design, build, and operate infrastructure using tools such as Terraform, Kubernetes, Chef, and container technologies.
Implement monitoring and alerting focused on service health and user impact using platforms such as CloudWatch, Splunk, AppDynamics, Dynatrace, Grafana, Kibana, Prometheus, and Datadog.
Automate repetitive operational tasks through scripting and tooling to improve efficiency and consistency.
Debug and resolve production issues across multiple services and layers of the technology stack.
Support deployment activities, including CMS enhancements and new application releases.
Collaborate with internal teams and third-party providers to investigate and resolve complex incidents.
Document solutions, root causes, and procedures to build reusable knowledge and enable continuous improvement.
Support infrastructure growth planning to meet future scalability and performance needs.

Who you are

You hold a Bachelor s degree in Engineering, Computer Science, or a related discipline.
You have 1 2 years of experience in IT support, system administration, or web/software development.
You have hands-on experience with UNIX/Linux administration and cloud platforms, particularly AWS.
You are familiar with DevOps and CI/CD tools such as Jenkins, Ansible, Git, and GitLab.
You have working knowledge of containerisation, microservices, and infrastructure-as-code practices.
You are comfortable working with monitoring, alerting, and logging tools.
You communicate clearly, document thoroughly, and collaborate effectively with diverse stakeholders.
You are adaptable, detail-oriented, and able to manage multiple priorities in a dynamic environment.
You are open to shift-based work and on-call responsibilities.

What's in it for you

Exposure to large-scale, cloud-based systems supporting multiple international Vodafone markets.
Opportunities to work with modern DevOps, automation, and reliability engineering practices.
A collaborative environment that values learning, documentation, and continuous improvement.
The chance to contribute to systems used by hundreds of thousands of users globally.

What skills you will learn

Advanced site reliability and production support practices in enterprise-scale environments.
Cloud infrastructure design, automation, and monitoring at scale.
Incident management, root cause analysis, and service improvement techniques.
Cross-functional collaboration within global technology and operations teams.

Desired Candidate Profile

You hold a Bachelor s degree in Engineering, Computer Science, or a related discipline.
You have 1 2 years of experience in IT support, system administration, or web/software development.
You have hands-on experience with UNIX/Linux administration and cloud platforms, particularly AWS.
You are familiar with DevOps and CI/CD tools such as Jenkins, Ansible, Git, and GitLab.
You have working knowledge of containerisation, microservices, and infrastructure-as-code practices.
You are comfortable working with monitoring, alerting, and logging tools.
You communicate clearly, document thoroughly, and collaborate effectively with diverse stakeholders.
You are adaptable, detail-oriented, and able to manage multiple priorities in a dynamic environment.
You are open to shift-based work and on-call responsibilities.

Site Reliability Engineer (VOIS) Vodafone