Site Reliability Engineer (SRE) Dicetek LLC

We are seeking a highly skilled DevOps / Cloud Engineer with strong experience in cloud infrastructure, CI/CD automation, containerization, and system monitoring. The ideal candidate will play a key role in designing, implementing, and maintaining scalable, secure, and reliable infrastructure environments across on-prem and cloud platforms.

Key Responsibilities

• Define and implement SLIs / SLOs and error budgets for business-critical digital banking services. Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue. Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact. Lead incident management from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups. Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews. Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience. Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency. Automate operational toil from runbooks and remediation scripts to proactive health checks and self-healing workflows. Collaborate with DevOps to embed reliability gates and validations into CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps). Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities. Maintain high-quality documentation, playbooks, and operational standards across environments. Ensure operational compliance and security alignment with internal controls and regulatory standards. Analyze system performance, availability, and cost data to continually optimize operations. Provide reliability support and escalation guidance for critical production systems during major incidents.