Social Media Executive Concentrix Corporation

Key Responsibilities:

• Content Plan Development: Craft and execute social media plans that align with business objectives and enhance brand visibility.
• Social Media Management: Oversee daily operations of social media accounts, including content scheduling, posting, and community engagement.
• Content Creation: Utilize video and visual editing software to produce compelling multimedia content.
• Analytics and Reporting: Monitor social media performance, analyze metrics, and generate insightful reports to inform strategy adjustments.
• Cross-functional Collaboration: Work closely with marketing, design, and other departments to ensure cohesive messaging and branding across all channels.
• Trend Monitoring: Stay updated with social media trends and emerging platforms to keep content fresh and innovative.
• Crisis Management: Respond to social media inquiries courteously and manage online reputation effectively.
• Reputation Management: Implement strategies to manage and enhance the company's reputation through social media channels.
• Employer Branding & Engagement: Promote employer branding and people engagement activities to attract and retain talent.
• Ad Hoc Support: Provide support for additional tasks as required by the manager or based on business needs.

Qualifications:

• Education: Bachelor s degree in Marketing, Communications, or a related field.
• Experience: 3 to 5 years of experience in social media management or digital marketing.
• Software Skills: Basic proficiency in video and visual editing software such as Adobe Premiere, Photoshop, or Canva.
• Communication: Excellent writing and communication skills.
• Analytical Skills: Ability to interpret social media metrics and translate findings into actionable insights.
• Creativity: Innovative thinker with a demonstrated track record in liaising with internal/external stakeholders to create engaging social media content. Has demonstrated the ability to leverage and elevate the brand.