Social Media Moderator

HK Designs

Multiple Vacancies

Posted 30+ days ago

Experience

2 - 4 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

4 Vacancies

Job Description

Roles & Responsibilities

We re Hiring: Social Media Moderator
Location: New Cairo Industrial Zone
Employment Type: Full-time (On-site)

We are looking for a proactive and customer-focused Social Media Moderator to join our team and represent our women s clothing brand across digital platforms. You ll be the voice of the brand, handling inquiries, assisting with online orders, and ensuring customers enjoy a smooth and friendly shopping experience.

Your Responsibilities:
  • Respond to customer inquiries, comments, and messages on platforms like Facebook, Instagram, and WhatsApp
  • Assist customers in placing their orders online and guide them through the shopping process
  • Confirm orders with customers via phone calls to ensure accuracy
  • Coordinate with courier companies to arrange the most convenient delivery time for each customer
  • Maintain a professional and friendly tone while managing customer interactions
  • Update the team with any customer issues, delays, or feedback

Desired Candidate Profile

  • Previous experience in customer service or social media moderation is a plus
  • Strong communication skills in Arabic and English
  • Confident using Facebook, Instagram, WhatsApp, and online order systems
  • Ability to work under pressure and manage multiple conversations at once
  • work location is at New Cairo Industrial Zone

Company Industry

  • Textiles Clothing
  • Apparels
  • Fashion
  • Accessories

Department / Functional Area

  • Advertising
  • Media Planning
  • PR

Keywords

  • Social Media Moderator

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

HK Designs

https://wuzzuf.net/jobs/p/ohonlxhtdwgh-social-media-moderator-hk-designs-cairo-egypt