Social Media Moderator
OPPO Egypt
Posted on 1 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Reply all inquiries on social media channels.
- Tranlsate FAQs and support in website.
- Create contents on posts.
- Support in organizing, promoting internal events.
- Photograph events and create event orders.
- Social media moderator should respond to all given social media accounts professionally and on time while making sure to adhere to that brand and audience strategies.
- Creating a great customer experience and loyalty.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Desired Candidate Profile
- Good knowledge of graphics programs, photoshop, and Illustrator premiere.
- 6M to 2 years of relevant experience in digital marketing or advertising.
- Mass communication Graduates are preferred.
- Good knowledge of using professional cameras (Pictures and videos)
- Multitasking Handle multiple conversations from different channels at once
- Friendly, professional, and positive attitude.
- Proficient communication, analytic/decision making, and human relation skills.
Content creator.
- Good knowledge of google analytics.
Company Industry
- Telecom
- ISP
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Social Media Moderator
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