Social Media Moderator

OYA

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Bachelor of Arts(Communication)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Monitor and respond to comments, messages, and reviews on all social platforms.

Escalate sensitive issues or complaints to the Customer Support Manager.

Coordinate with marketing to maintain a consistent tone and messaging style.

Track customer sentiment and prepare feedback reports.

Manage real-time interactions on WhatsApp, Messenger, and platform chat.

Desired Candidate Profile

Education: Bachelor's degree in communication, Marketing, or related field.

Experience: 1-3 years of experience in social media moderation or community management.

Skills: Excellent writing and communication skills in both Arabic and English.

Familiarity with Meta Business Suite or similar tools.

Familiarity with CRM or ticketing tools.

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • Social Media Moderator

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OYA

https://wuzzuf.net/jobs/p/cvykgnye5ibf-social-media-moderator-oya-giza-egypt