Social Media Response Management Executive

Confidential Company

Employer Active

Posted 5 hrs ago

Experience

2 - 8 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Arab National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Actively manage client's social media pages including responding to fans,

moderating pages and pro-actively engaging with users.

  • Actively work on enhancing client’s public image through its social media platforms.

  • Act as a focal point to ensure communication between the client and their customers are managed efficiently.

  • Perform other activities based on clients' needs and requirements, like

listening, monitoring or proactive engagement.

  • Make sure the KPIs agreed with the client are achieved.

  • Serve as a subject matter expert on the use of social media platforms.

  • Responsible for achieving high quality results with only general supervision.

  • Effectively communicate the company’s mission.

  • Perform other job-related duties as assigned by direct manager

Desired Candidate Profile

  • Bachelor’s degree in mass communication, public relation, journalism or any relevant field.

  • 1-2 years’ experience in similar post.

  • Fluent in English and Arabic (reading, writing, and speaking);

  • Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Social Media Engagement Specialist
  • Social Media Communications Lead
  • Social Media Interaction Specialist
  • Community Engagement Executive
  • Social Media Response Manager
  • Community Management
  • Social Media Community Manager

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Confidential Company