Soft Service Supervisor

Retal Urban Development Company

Key Responsibilities:

• Supervise and coordinate the activities of the soft services team, including cleaning, security, and landscaping.
• Ensure the delivery of high-quality soft services, meeting agreed service levels and performance indicators.
• Manage and monitor the performance of contractors and service providers.
• Develop and implement soft services policies and procedures.
• Conduct regular inspections of facilities to ensure compliance with quality standards.
• Address and resolve any issues or complaints related to soft services promptly and effectively.
• Manage budgets, track expenses, and ensure cost-effective service delivery.
• Prepare and submit reports on soft service performance and activities.
• Coordinate with other departments to ensure seamless operations.
• Provide training and development opportunities for the soft services team.