Soft Services Coordinator

Emaar

Posted on 16 Dec

Experience

1 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Coordinate and oversee daily soft services operations, including cleaning, waste management, landscaping, and pest control within assigned properties.

  • Liaise with internal teams, external vendors, and contractors to ensure service delivery meets Emaar s quality standards and contractual obligations.
  • Monitor and evaluate the performance of soft services staff, providing guidance, support, and training as needed.
  • Conduct regular site inspections to ensure compliance with health, safety, and environmental regulations.
  • Prepare and maintain accurate records, reports, and documentation related to soft services activities and incidents.
  • Assist in the development and implementation of operational procedures and best practices for soft services management.
  • Respond promptly to client and tenant requests, complaints, and feedback, ensuring timely resolution and customer satisfaction.
  • Support budgeting, procurement, and resource allocation for soft services operations.
  • Participate in audits and quality assurance reviews to identify areas for improvement.
  • Collaborate with management to drive continuous improvement initiatives and enhance service delivery.

Desired Candidate Profile

Bachelor s degree in Facilities Management, Business Administration, Hospitality, or a related field.

  • 1-3 years of experience in soft services coordination, facilities management, or a similar role.
  • Strong understanding of soft services operations, including cleaning, landscaping, and waste management.
  • Excellent organizational and multitasking abilities to manage multiple priorities effectively.

Company Industry

Department / Functional Area

Keywords

  • Soft Services Coordinator

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