Soft Services Manager

IFM Facilities Management

Employer Active

Posted on 29 Sep

Experience

7 - 12 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

7 to 12 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Experience in soft services, facilities management

Preferred Jobseekers

Locally available candidates only apply for this job

Responsibilities:

Lead and manage the soft services team to ensure efficient and high-quality service delivery
Develop and implement soft services policies and procedures
Plan and oversee daily operations, ensuring compliance with safety and quality standards
Monitor service quality and client satisfaction
Conduct staff training, performance appraisals, and capacity planning
Manage budgets, control costs, and optimize resource utilization
Conduct regular inspections and audits of facilities
Liaise with clients, vendors, and other departments to meet service requirements
Handle escalations and resolve operational issues promptly

Requirements:

Proven managerial experience in soft services, facilities management, or similar roles
Strong leadership and team management skills
Extensive knowledge of health, safety, and environmental standards
Excellent communication and problem-solving abilities
Ability to manage budgets and operational workflows
Candidates from UAE with experience in malls, airports, or museums are preferred

Company Industry

Department / Functional Area

Keywords

  • Soft Services Manager

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