Solution Engineer, Specialist
SITA
Posted on 5 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead the design and coordination of standard and complex border management solutions, often involving multiple internal and external stakeholders, including third party vendors.
Own the technical qualification and all technical components of proposals submitted to the customers by leveraging expertise in SITA s Border and Security portfolio.
Translate customer requirements across immigration, customs, national security, and entry/exit programs into scalable, secure, and compliant solution architectures.
Provide pre sales support during qualification, proposal, and contract phases, including high value government procurement cycles (RFIs, RFPs, competitive dialogue).
Design solutions leveraging biometric matching, identity verification, risk assessment, and AI/ML enhanced workflows to support modern border control operations.
Develop technical BOMs, business cases, cost models, and secure stakeholder alignment on proposed solution architectures.
Provide guidance to delivery teams during transition and early implementation to ensure solutions are delivered as designed and meet security, performance, and compliance expectations.
Support SITA internal stakeholders in the product and solution workshops with government stakeholders, promoting SITA capabilities and ensuring clear understanding of system functionality and roadmap.
Collaborate cross functionally with product, delivery, and architecture teams to ensure interoperability and compliance across the border management product ecosystem.
Support continual improvement by adopting modern frameworks and incorporating lessons learned into new solution designs and proposals.
Desired Candidate Profile
WHO YOU ARE:
- 3-5 years of hands on technical experience in software engineering, infrastructure, security, or solution engineering in mission critical environments.
- 3+ years in pre sales, solution engineering, or technical consulting, ideally serving government or border management clients.
- Strong understanding of government border processes, immigration workflows, and identity management systems.
- Proficiency with networking fundamentals, switching, routing, and security technologies (e.g., Cisco/HPE, MPLS, SD WAN).
- Demonstrated experience designing solutions integrating biometric systems, document verification, or identity services.
- Ability to create accurate BOMs, architecture diagrams, technical descriptions, and costed solution proposals.
- Excellent presentation and communication skills, especially in high stake interactions with government authorities.
- Ability to manage complex, multi vendor technical environments and coordinate across several engineering teams.
- Strong analytical skills, able to quickly interpret requirements and translate them into feasible architectural designs.
- Comfortable working in fast paced, procurement driven cycles with strict compliance and documentation requirements.
NICE-TO-HAVE:
- Experience with AI/ML models supporting border risk assessment or traveler screening workflows.
- Knowledge of ICAO, IATA, or international border management standards and interoperability frameworks.
- Background in biometrics engineering, identity proofing, or large scale citizen services systems.
- Cloud Architect, PMP, TOGAF Certifications are a plus.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Solution Engineer
- Specialist
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SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients.
https://careers.sita.aero/jobs/10336?lang=en-us&previousLocale=en-US