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Job Description
Roles & Responsibilities
What you'll build:
The Solution Sales Support is a strategic sales support role that combines deep SAP expertise, business acumen, and end-to-end domain knowledge of the SAP Business Transformation Lines of Business (BTM LoB) and supports SSE in accelerating the adoption of innovation (especially AI), and positions the organisation as a market leader.
- Support Account Ownership & Strategy: Support the SSE as the BTM LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and the broader account plans of the account team.
- Support the End-to-End Customer Value Journey with Domain Expertise: Support providing domain expertise and thought leadership in the solution area to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the LoB.
- Pipeline & Opportunity Support: Support in identifying and developing new business opportunities within existing accounts, driving pipeline growth, and meeting revenue targets.
- Support Value Proposition & Executive Engagement: Support with value advisors to craft compelling narratives that articulate ROI, value leakage, and competitive advantages. Conduct strategic discovery and workshops, and deliver persuasive pitches that present solutions to distinct customer business and buying-centre challenges to accelerate executive buy-in and drive demand independently of RFPs.
- Support in Commercial Negotiations: Support complex pricing and contractual discussions, balancing client expectations with organisational profitability and cloud revenue growth.
- Relationship Building & Governance: Support C-suite engagement and Buying Centre alignment by fostering long-term, high-value relationships and converting executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders, focusing on solution adoption, innovation, risks and opportunities.
- Support Ecosystem & Partner Engagement: Support relationships with strategic consulting partners (e.g., Accenture, Deloitte, PwC, EY) and with VARs to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.
- Collaboration & Orchestration Support: Align closely with Sales, CSM, and Marketing to ensure SSE impact is fully integrated into the go-to-market engine through a tailored GTM approach. Drive joint accountability and coordination across internal stakeholders to maximise market impact.
Where you belong:
The Solution Sales support team shapes transformative solutions and delivers measurable value by supporting the SSE on their strategic execution supporting both specific BTM LoBs and the overall SAP Business Suite strategy.
Desired Candidate Profile
What you bring:
- Minimum 5 years of experience in Sales, with a proven track record of achieving targets
- University degree required (Business, IT, or related field preferred)
- Proven experience within the SaaS industry
- Excellent communication and negotiation skills, combined with solid market knowledge
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Solution Sales Support
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