Spa and Recreation Attendant

AccorHotel

Responsibilities :

• Prepare all beach areas ahead of guest arrival, ensuring sun loungers, umbrellas, side tables, towels, and amenities are perfectly arranged to reflect the elevated SLS aesthetic.
• Prepare and arrange all poolside furniture; sunbeds, umbrellas, towels, and amenities prior to guest arrival to meet SLS presentation standards.
• Maintain a visually appealing, hazard-free, and organized pool deck at all times, including walkways, showers, wet zones, and relaxation areas.
• Ensure the prompt resetting of pool areas after guest departures, and a flawless closing setup at the end of each shift.
• Greet guests with warmth and professionalism upon arrival at the pool, offering towels and assistance with lounger arrangements.
• Maintain a consistently clean, safe, and organized beach environment throughout the day, including raking sand, clearing debris, and checking for trip or slip hazards.
• Reset the beach area during turnover periods and at closing, ensuring all items are stored properly, and the environment is left in impeccable condition for the next day.
• Greet each guest with genuine warmth, escort them to a beach lounger if needed, and offer a brief overview of available amenities and services.
• Provide chilled towels, water, and other refreshments, proactively checking in with guests to anticipate and exceed their expectations.
• Assist guests with towel service, personal belongings, and beachside adjustments such as repositioning umbrellas or sunbeds.
• Offer clear and courteous guidance on beach etiquette, swimming zones, and wellness or recreational activities linked to the beach.
• Coordinate with Lifeguards, Spa, and Wellness teams to ensure a seamless guest experience and synchronized service delivery.
• Monitor beach supply levels (towels, amenities, drinking water, etc.) and ensure timely replenishment.
• Report maintenance needs or cleanliness concerns promptly to the relevant teams to guarantee a consistently high standard of beach operation.