Spa Manager
AccorHotel
Posted on 30 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operations Management: Oversee daily spa activities, ensuring smooth service delivery and adherence to standards.
Staff Leadership: Recruit, train, schedule, and motivate spa staff to maintain high performance and morale.
Customer Experience: Ensure guests receive exceptional service, resolve complaints, and maintain a welcoming atmosphere.
Financial Oversight: Manage budgets, monitor profit and loss statements, and adjust operations to meet financial goals.
Marketing & Sales: Develop promotions, implement marketing campaigns, and analyze market trends to stay competitive.
Compliance & Safety: Maintain cleanliness, ensure equipment functionality, and comply with health and safety regulations.
Inventory Control: Manage supplies, track usage, and coordinate with vendors for timely replenishment.
Desired Candidate Profile
Minimum of 5 years experience in spa management or hospitality leadership.
Strong leadership and interpersonal skills to manage diverse teams.
Excellent organizational and multitasking abilities.
In-depth knowledge of spa treatments, wellness trends, and hospitality standards.
Financial acumen for budgeting, forecasting, and revenue management.
Marketing and customer relationship management expertise.
Ability to maintain a calm, professional demeanor in a fast-paced environment.
Proficiency in scheduling systems, POS software, and inventory management tools.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Spa Manager
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