Spa Manager
IHG Hotels & Resorts
Employer Active
Posted 10 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Oversee daily spa and wellness facility operations, ensuring smooth and professional service delivery.
- Lead, train, and motivate therapists and spa attendants to maintain exceptional guest satisfaction.
- Design and implement innovative spa treatments, wellness packages, and seasonal promotions.
- Monitor and maintain hygiene, health, and safety compliance at all times.
- Manage departmental budgets, stock inventories, and cost controls to ensure profitability.
- Build strong guest relationships, ensuring personalized service and encouraging repeat business.
- Collaborate with hotel management to integrate spa offerings with overall guest experience.
- Handle guest concerns with professionalism and resolve issues promptly.
Skills Set
- Spa and wellness operations management.
- Team leadership and staff training.
- Financial management and cost control.
- Guest service and relationship building.
- Health, safety, and hygiene compliance.
Desired Candidate Profile
Previous leadership experience in spa and wellness management, preferably in luxury hotels.
Familiarity with IHG brand standards is an advantage.
Based in the UAE with knowledge of local spa and wellness trends.
Strong leadership, organizational, and communication skills.
In-depth understanding of spa therapies, wellness practices, and guest service standards.
Passionate about guest satisfaction and creating memorable wellness experiences.
Company Industry
Department / Functional Area
Keywords
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IHG Hotels & Resorts
IHG Hotels & Resorts is a global hospitality leader with a strong portfolio of trusted brands. Holiday Inn Dubai Al Barsha, ideally situated on Sheikh Zayed Road, features 310 stylish rooms, multiple dining outlets, and world-class amenities. With its focus on comfort, service, and convenience, the hotel delivers memorable experiences for both business and leisure travelers.