Spa Supervisor
IHG Hotels & Resorts
Employer Active
Posted 16 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Assist with daily spa setup and smooth operational flow
- Manage guest bookings, verify appointments, and handle requests
- Deliver service recovery following brand guidelines when needed
- Ensure cleanliness and hygiene of spa reception and front-of-house areas
- Support spa standards, guest experience benchmarks, and operational consistency
- Adhere strictly to LQA standards and participate in continuous improvement
- Maintain updated knowledge of spa treatments, wellness trends, and service protocols
Skills Set
- Spa operations and scheduling
- Guest service and experience management
- Service recovery and communication
- Front-of-house presentation and hygiene maintenance
- Knowledge of wellness and spa treatments
- Computer literacy and administrative accuracy
- Team coordination and problem solving
Why Join Us
- Work within a globally respected wellness-driven luxury brand
- Opportunities for professional growth in a supportive environment
- A culture focused on sustainability, mindfulness, and crafted guest experiences
- Employee benefits, development programs, and a positive work atmosphere
Desired Candidate Profile
Diploma or equivalent with at least 2 years of luxury spa or wellness center experience
Hospitality degree or spa-related certification preferred
Proficiency in MS Office applications
Awareness of fitness and wellness trends
Strong communication and interpersonal skills
Ability to coordinate smooth guest flow and maintain high service standards
Fluency in English
Company Industry
Department / Functional Area
Keywords
- Spa Supervisor
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IHG Hotels & Resorts
Six Senses The Palm Dubai is known for its immersive wellness experiences, sustainable luxury philosophy, and exceptional hospitality. The property blends innovative wellbeing concepts with natural design, offering guests a transformative stay while empowering team members to grow and contribute meaningfully to the Six Senses vision.