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Any Nationality
Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
I will keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
- Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
- Assist on reviewing services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices.
- Assist on the efficient operation of the spa. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
- Regularly meet with Spa Manager to plan next steps in spa operations and liaise with involved departments.
- Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.
- Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.
- Control that my department s budget is strictly adhered to and all costs will be continually monitored and controlled to drive profitability, while taking into consideration the preservation of required standards with every decision made.
- Submit legally required and confidential documentation related to my department.
- Attend or conduct the designated meetings and briefings as instructed by the General Manager with a two-way flow of pertinent information and communications.
- Perform any additional duties given to me by the General Manager.
Desired Candidate Profile
To execute the position of Spa Supervisor, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
- Possess a minimum of a bachelor's degree in Hospitality, Wellness or Business Management and more than two year s experience in a similar hotel operational role.
- Technical skills include Advanced MS Office Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
- Maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.
- Fluent in English
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Spa Supervisor - Six Senses Amaala
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Six Senses
As Spa Supervisor, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.