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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
- Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room. Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.
- Perform all facial and body treatments according to established Four Seasons protocols, being knowledgeable about all Spa products and services offered. Be familiar with all Hotel services and facilities.
- Proven knowledge and experience with a variety of treatments including aromatherapy, reflexology, deep tissue, and Swedish are required.
- Read the guests and customize their service to ensure peace and relaxation.
- Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
- Report any complaints to the management team.
- Upsell Spa products considering guests needs and departments sales targets. Maximize department revenue achieving sales targets set by the management team.
Desired Candidate Profile
At least 2 years experience within a high-end luxury spa, hotel, or resort.
This position is physical by nature and requires candidates to meet all of the essential functions of this position.
Solid knowledge of various treatment protocols.
Proper license and qualifications are required.
Requires attention to detail and problem-solving skills
Excellent interpersonal and organization skills, teamwork attitude, an outgoing personality and a can-do approach to any request.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Spa Therapist
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