Spare Parts Sales Engineer

Manufacturing Commercial Vehicles (MCV)

Identify the customer's needs using the EPC and body parts catalogs

Check the availability of the parts.

Identify customer requirements and parts selection.

Issue quotations and initiate order processing.

Deliver the parts to the customers, ensuring that the correct parts are delivered.

Identify customer needs, suggest the appropriate products, and achieve productivity in each call.

Implement sales plan to close orders and meet and exceed annual sales goals

Obtain feedback on competitor prices, available brands in the market, lost sales, quality problems, and customer complaints.

Prepare presentations, proposals, and sales contracts.

Order missing parts from the central warehouse.

Collect the customer's dues.

Promote new company products.

Develop relationships with new and existing customers and compile information to maximize sales closing.

Propose customer problem-solving alternatives.

Fulfill any additional tasks as per job needs

Key Performance indicators:

• Core Competencies
  • Financial Management
  • Customer Excellence
  • Process Management
  • Growth & Development
• Functional Competencies
  • Job Knowledge
  • Monitoring, Reporting and Trend Thinking
  • Technology and Cyber Security
• Leadership Competencies
  • Accountability & Focusing on Business Results
  • Emotional Intelligence
  • Integrity & Professional Behavior