Spare Parts Salesman

Client of Top Notch Consultancy

Responsibilities:

• Attend to all customer enquiries, provide product and technical information and parts availability, estimates to satisfy customer needs, upselling and conclude sales in a profitable manner.
• Prepare parts counter for daily parts sales operations to receive customers, meet external and internal customers demand in line with company standards.

• Keep records of parts sales estimates and follow up of enquiries.

• Attend to all telephonic enquiries to support external enquiries

• Coordinate parts receipts, binning and stock updates and stores arrangements.

• Assist in annual inventory and perpetual inventory during stock count.

• Ensure customer satisfaction and customer retention and database and cash customer accounts management.

• Loss sales data input, new model parts enquiry information gathering and pass on to procurement for demand planning.
• Attend the duty on time, well-groomed and in the appropriate approved uniform.
• Ensure name badges are worn whilst on front sales counter duty.