Specialist Advanced Customer Service
LEONI
Employer Active
Posted on 30 Sep
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Manages day-to-day customer service for selected customers (one face to the customer for pre-series, series and aftersales) incl. coordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logistics
Monitors customer satisfaction and coordinates actions in case of deviations for value chain issues
Processes customer orders, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and coordinates potential solution for deviations between customer, sales and country
Gathers and shares information regarding customer production program
Controls consistency of Master Production Schedule (MPS) regarding capacity to ensure customer demand is respected
Monitors availability of required finished goods (FG) to fulfill customer demand, initiates emergency measures in case of missing FG and escalates in case of emergency
Desired Candidate Profile
Level of Education: Master s degree (BAC+5)
Branch Of Study: Supply chain management, Logistics management.
Experience : 2 Years.
Language : French and English are mandatory
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Specialist Advanced Customer Service Location
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
LEONI
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer specific cable harnesses. We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions. Since mid 2025, we have been part of the Luxshare Group, one of the world s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.