Specialist Advanced Customer Service Location
LEONI
Employer Active
Posted 18 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Monitors customer satisfaction and coordinates actions in case of deviations for value chain issues
- Processes customer orders, analyzes customer schedules against agreed contracts, Inc. Capacity and flexibility agreements and coordinates potential solution for deviations between customer, sales and country
- Gathers and shares information regarding customer production program
- Controls consistency of Master Production Schedule (MPS) regarding capacity to ensure customer demand is respected
- Monitors availability of required finished goods (FG) to fulfill customer demand, initiates emergency measures in case of missing FG and escalates in case of emergency
Desired Candidate Profile
Level of Education: Master s degree (BAC+5)
- Branch Of Study: Supply chain management, Logistics management.
- Experience: 2 Years.
- Language: French and English are mandatory
- Social competences: Communication /Social &intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self organization/Conflict management / Teamwork
- Professional competence: Master the Lean Manufacturing, Hoshin Kanri & Continuous ImprovementTechnique
Company Industry
- Other
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Specialist Advanced Customer Service Location
- Manufacturing
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