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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Ensure necessary approvals are in place and payments are collected prior to processing the applications.
Ensure visa quota eligibility is reflected in the system for all companies to ensure smooth processing of visa and access cards requests
Monitor AMWAL account on daily basis, ensure sufficient fund availability, and initiate the preparation of fund top up before thresholds are reached to ensure business continuity.
Respond to all queries within the established time frame and service level standards
Maintain & monitor reports for all transactions and update the status on daily, weekly, monthly and yearly basis for accomplished services.
Customer Service:
- Deliver services to customers and positively contributing to the department and the clusters customer satisfaction scores.
- Contribute efficiently to the department s performance and to the customers journey at large.
Desired Candidate Profile
Degree / Diploma (Business or equivalent)
- General knowledge of free zone landscapes, UAE Labor law, employment regulation, visas, establishment card procedures and Immigration rules and regulation
- Excellent typing skills in both English (& Arabic preferred)
Excellent IT knowledge on Government official smart apps, e-dirham, e-Government applications and other Electronic Funds Transfer platform
Company Industry
- Shipping
- Freight
Department / Functional Area
- Administration
Keywords
- Specialist FZ Operations
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