Specialist – Client Experience Dicetek LLC

Posted 30+ days ago

Experience

3 - 8 Years

Education

Bachelor of Business Administration(Management), Chartered Financial Analyst(Finance)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Knowledge: · Solid understanding of documentation interdependencies between account structures, payments, collection and electronic banking solutions · Good knowledge of Microsoft applications · Fair understanding of administrative functions · Language proficient: fluent (business) English Key Attributes: · A self-starter, motivated, with aptitude and willingness to undertake self-learning · Able to handle confidential information · High standards on accuracy and completeness · Tenacity and follow-through on agreed action items · Taking initiative · Must demonstrate a keen interest to learn the business and its processes, in order to best support management, the teams and clients

Desired Candidate Profile

Experience: § 3 years of experience in a Technical Client Services environment within the banking or financial sector. Skills: · Good communication skills · Good organizational and planning skills · High level of interpersonal skills · Problem solving skills · Team player · Ability to manage high workload within a pressurized environment · Strong work ethic – willingness to take a ‘hands on’ approach Education: · Relevant Degree in business, finance, administrative, related field or equivalent.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Client Onboarding
  • Customer Experience Specialist
  • Customer Experience Analyst
  • Customer Success Lead
  • Problem-Solving
  • Customer Satisfaction
  • Product Knowledge
  • Client Engagement Specialist

Dicetek LLC

Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.

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Rizwana Ashfaq Ashfaq - Manager- Talent Acquisition

Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)

https://www.dicetek.net