Specialist Marketing CRM
talabat
Employer Active
Posted on 29 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What s On Your Plate?/strong>
Ideation of CRM campaigns around the customer lifecycle to meet business needs
Coordination with Campaign Ops team for launch of CRM campaigns to address challenges faced by local markets (churn increase, frequency drop etc.)
Forecasting, aligning and monitoring campaign spend and ensuring adherence to monthly, quarterly and annual CRM budgets
Monitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other markets
Creating visibility for local marketing teams on performance and cost evolution
Formulation of data backed hypotheses to optimize ROI from existing flows
As a Specialist, you will own and implement CRM campaigns on a country level for talabat. You'll need to be flexible, performance-driven, with an experimentation mindset and able to work with tight deadlines and be willing to be hands-on to get the job done
Desired Candidate Profile
What Did We Order?/strong>
Bachelor's degree in marketing or equivalent, with a strong data focus.
Minimum 2 years of proven relevant work experience, preferably in a fast-paced working environment.
Experience working with SQL, and excellent excel skills.
Experience in working with CRM and campaign management tools like Braze or similar.
Being data-driven and passionate about results. Comfortable working with data and reporting campaign performance.
Good time management skills.
Fluency in written and spoken English.
Good interpersonal, communication and presentation skills.
Proactive, responsible, attention to detail and a good team player.
Company Industry
Department / Functional Area
Keywords
- Specialist Marketing CRM
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