Specialist Rider Wellbeing

Talabat

Employer Active

Posted 12 hrs ago

Experience

2 - 7 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Core Duties

  • Develop and maintain the Rider Wellbeing Framework covering safety, health, and financial stability
  • Create SOPs, playbooks, and checklists, and ensure compliance across operations
  • Lead data analysis on rider safety, accidents, and incidents, translating insights into action plans
  • Manage the Wellbeing Dashboard, weekly insight reports, and lessons-learned documentation
  • Collaborate with 3PL partners on compliance standards and incentive structures
  • Ensure alignment with UAE safety regulations and best practices

Candidate Requirements

  • Minimum 2 years of experience in HSE, wellbeing, or logistics field operations
  • Strong analytical and change management skills with proven delivery record
  • Proficient in Excel/Sheets and BI tools, knowledge of telematics systems preferred
  • Relevant certifications such as NEBOSH, IOSH, First Aid, MHFA, or defensive driver training are an advantage
  • Excellent English communication; Arabic, Urdu, or Hindi is a plus
  • Hands-on approach with the ability to coach, collaborate, and influence stakeholders
  • Passion for rider wellbeing, proactive mindset, and strong follow-through skills

Desired Candidate Profile

Minimum 2 years of experience in HSE, wellbeing, or logistics field operations. Strong analytical and change management skills with proven delivery record. Proficient in Excel/Sheets and BI tools, knowledge of telematics systems preferred. Relevant certifications such as NEBOSH, IOSH, First Aid, MHFA, or defensive driver training are an advantage. Excellent English communication; Arabic, Urdu, or Hindi is a plus. Hands-on approach with the ability to coach, collaborate, and influence stakeholders. Passion for rider wellbeing, proactive mindset, and strong follow-through skills.

Department / Functional Area

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Talabat

Talabat, part of the Delivery Hero Group, is the leading online food and grocery delivery platform in the Middle East. With operations across multiple countries and a strong presence in Dubai, Talabat leverages technology and logistics innovation to connect millions of customers with restaurants, groceries, and pharmacies. Delivery Hero, headquartered in Berlin and listed on the Frankfurt Stock Exchange, operates in more than 70 countries worldwide, making Talabat a key player in shaping the future of last-mile delivery in the UAE and beyond.

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