Specialist - Visitor Experience Duty

The Red Sea Development Company

Posted on 8 Oct

Experience

1 - 5 Years

Job Location

Riyadh - Saudi Arabia

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

Serve as a key front-line representative during assigned shifts, supporting the delivery of exceptional visitor service.

Welcome guests courteously and provide accurate information about facilities, programs, and activities
Monitor visitor flow, queue management, and facility readiness throughout the day.
Coordinate with reception, ticketing, and operations teams to resolve any guest-related issues efficiently.
Ensure all areas meet cleanliness, safety, and presentation standards.
Support the implementation of special events, group visits, and promotional activities as required.
Report incidents, feedback, or maintenance needs promptly to supervisors.
Contribute to training new staff in service procedures and guest engagement techniques.
Maintain accurate shift logs and visitor statistics.
Uphold Corallium s cultural and service values in every guest interaction.

Desired Candidate Profile

Job Requirements

Academic Qualifications

Diploma or Bachelor s degree in Hospitality, Tourism, or related field.

Years of Experience

Minimum 1-3 years of experience in customer service, hospitality, or tourism industries.

Other Requirements

Excellent communication and interpersonal skills.

Strong customer service orientation and problem-solving skills.

Ability to work flexible hours, including weekends and holidays.

Fluency in English required; additional languages are an advantage.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Specialist - Visitor Experience Duty

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

The Red Sea Development Company

https://careers.theredsea.sa/job/Specialist-Visitor-Experience-Duty/856951023/