Sr Biopharmaceutical Representative

Amgen

Responsibilities

• Develops and implements territory POA and key account plans
• Achieve/exceeds POA
• Evaluates progress vs. plan monthly, and conducts systematic analysis of problems. Anticipates situation in which performance goals may be missed in order to make appropriate adjustments
• Proactively collaborates with Cluster/Territory Team members to ensure alignment throughout the Territory and agrees on actions re specific accounts and key customers
• Contributes through constructive feedback
• Applies knowledge of retail/hospital environment to pre-calls plans by selecting the right message which suits the needs of different stakeholders
• Responds to competitive threats and opportunities by keeping informed and contributing to competitive intelligence
• Meets customer expectations in terms of standards of service and addresses services breakdowns in a timely fashion
• Reports customer activity in the CRM system and ensures customer profiles are kept up to date
• Consistently uses Amgen s Performance 4 selling platform
• Operates within the agreed expense budget aligned with POA priorities
• Organizes and manages activities in a timely fashion and follow-up with customers
• Attends and positively contributes to all relevant training programs. Plays a leading role in cycle meeting s and training events.
• Demonstrates mastery of objection handling techniques