Sr. Business Solutions Specialist
Reyada Business Services
Posted on 5 Apr
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Lead end-to-end client solution delivery from requirements gathering to deployment and post-implementation support.
- Mentor and guide junior Business Solutions Specialists, ensuring consistent quality and knowledge transfer across projects.
- Translate client business objectives into effective digital solutions leveraging CRM, workflow automation, and integration tools.
- Oversee CRM implementation projects, including customization, process optimization, and configuration management.
- Coordinate with the technical, presales, and development teams to align business requirements with technical execution.
- Conduct business process reviews and present recommendations for optimization and automation.
- Manage client communication, expectations, and timelines to ensure project success.
- Prepare project documentation, training materials, and reports for both clients and internal stakeholders.
- Stay updated on CRM trends, automation technologies, and industry best practices to enhance solution delivery.
Desired Candidate Profile
Bachelor s degree in Computer Science, Information Technology, or a related field.
- Proven 2 to 5 years of experience in business analysis, CRM implementation, or a similar role.
- Strong understanding of CRM systems.
- Excellent problem-solving skills and the ability to think critically.
- Strong communication and presentation skills, with the ability to convey complex ideas clearly.
- Ability to manage multiple projects and clients simultaneously.
- A proactive approach to learning and staying current with industry developments.
- Certifications in CRM platforms like Bitrix24, Salesforce, or similar are a plus.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Sr. Business Solutions Specialist
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Reyada Business Services
https://www.reyadabusiness.com/senior-business-solutions-specialist/