Sr. Manager Special Projects & Performance

Delivery Hero

Employer Active

Posted 9 hrs ago

Experience

8 - 14 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As Senior Manager, you will drive critical business initiatives, lead a growing team, and collaborate closely with senior stakeholders. Your main responsibilities will span four key areas:

Leadership & Stakeholder Engagement

  • Build, lead, and mentor a multidisciplinary team, fostering a culture of performance, accountability, and continuous improvement.

  • Serve as the main point of contact for UAE leadership and cross-functional stakeholders on performance and special project topics.

  • Influence decision-making by delivering strategic recommendations and ensuring alignment across departments and regional teams.

  • Drive collaboration across Logistics, CX, Sales, Marketing, and Finance to ensure successful execution of performance initiatives.

Business Performance:

  • Oversee performance reporting frameworks and ensure the delivery of high-quality insights across departments

  • Challenge performance against OKRs, functional targets, and budgets, and recommend corrective actions where needed.

  • Champion the enhancement of reporting tools, dashboards, and automation initiatives to drive accuracy and scalability.

Advanced Analytics & Strategic Insights

  • Lead complex analytical initiatives to uncover root causes behind performance trends and business challenges.

  • Translate data into strategic narratives and actionable recommendations for senior leadership.

  • Set standards for data integrity, forecasting methodologies, and performance tracking.

  • Identify cross-functional opportunities for operational efficiencies and cost savings.

Special Projects & Strategic Initiatives

  • Own the end-to-end delivery of high-impact, cross-functional initiatives aligned with country and regional goals.

  • Scope and prioritize projects, establish clear KPIs, and ensure timely delivery in partnership with internal and external stakeholders.

  • Act as the project sponsor or executive lead, aligning execution with strategic outcomes.

P&L Ownership & Forecasting

  • Oversee the country-level P&L related to key operational and strategic functions.

  • Lead forecasting and scenario planning processes (daily, monthly, annual) to support decision-making and financial discipline.

  • Identify revenue and cost optimization levers and proactively drive initiatives to improve unit economics and profitability.

Desired Candidate Profile

What Did We Order?

  • 8 12 years of experience in performance management, strategy, business operations, or management consulting.
  • Proven experience managing and developing high-performing teams with a focus on results and cross-functional collaboration.
  • Strong stakeholder management and influencing skills, with experience engaging with senior leadership and cross-market teams.
  • Expertise in financial modeling, P&L ownership, and business forecasting.
  • Advanced proficiency in data analytics tools (e.g., BigQuery, Tableau, Looker).
  • Exceptional communication skills with the ability to distill complexity into clear business recommendations.
  • Demonstrated ability to lead change, manage ambiguity, and thrive in a dynamic environment.
  • High degree of curiosity, initiative, and ownership.

Department / Functional Area

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Delivery Hero

talabat is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

https://jobs.smartrecruiters.com/DeliveryHero/744000084636905-sr-manager-special-projects-performance