Sr. Scheduling Coordinator talabat

WHAT S ON YOUR PLATE?

• Propose recommendations and action plans for any dropped metric such as service level, adherence,

• absenteeism, utilization, AHT, FTE, occupancy, tardiness, and conformance.

• Propose and participate in contingency plans whenever needed.

• Provide analytical support to operations.

• Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction.

• Review and confirm modifications needed for the staffing plan to ensure meeting the respective targets.

• Responsible for the delivery of WFM reports on a daily, weekly, monthly, and quarterly basis.

• Communicated with the concerned parties any changes in scheduling to ensure suitable resource coverage.

WHAT DID WE ORDER?

• You have 1-2 years of experience in the workforce or operation.

• Excellent Presentation Skills.

• Excellent Abilities in Microsoft Excel.

• Organizing and Time Management.

• Creativity, innovation, and Attention to Detail.

• Good understanding of scheduling and staffing methods.

• Very good Workforce operations knowledge.