Sr. Service Delivery Engineer - PMax, Isilon, Vxrail

Deepsource Technologies

Responsibilities:

• Lead and manage end-to-end service delivery projects focused on PMax, Isilon, and VxRail storage solutions for enterprise clients in AlKhobar, KSA.
• Collaborate with cross-functional teams to design, implement, and maintain scalable storage and virtualization architectures.
• Analyze client requirements and assess existing infrastructures to propose optimal storage and virtualization strategies.
• Configure, test, and validate migration and deployment processes to ensure seamless transitions with minimal operational disruption.
• Provide technical guidance and hands-on support throughout the project lifecycle, including documentation and knowledge transfer.
• Monitor and optimize the performance of deployed environments, troubleshoot issues, and implement corrective actions.
• Work closely with support teams to ensure smooth post-deployment operations and resolve escalated technical cases.
• Stay updated with the latest technologies and best practices related to PMax, Isilon, and VxRail platforms.
• Engage with clients and stakeholders in AlKhobar, KSA to ensure alignment with business requirements and project goals.

Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or related field.
• Minimum 4 years of experience as a Service Delivery Engineer or similar technical role.
• Proven expertise in PMax, Isilon, and VxRail storage and virtualization technologies.
• Experience managing complex storage and virtualization deployment/migration projects in enterprise environments.
• Strong skills in configuring, troubleshooting, and maintaining storage and virtualized infrastructure.
• Excellent communication, problem-solving, and analytical skills.
• Ability to work independently and collaboratively in cross-functional teams.
• Familiarity with project management methodologies and tools.
• Willingness and ability to work onsite in AlKhobar, KSA.
• Relevant certifications on PMax, Isilon, VxRail, or virtualization technologies are a plus.