Sr. Specialist Network
Oman Investment Authority
Employer Active
Posted on 29 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
RESPONSIBILITIES
Network Operations and L2 Support
- Operate and maintain enterprise and cloud network environments including routing, switching, firewalls, and load balancers
- Provide advanced L2 troubleshooting for network incidents within approved procedures and runbooks
- Ensure network services meet availability and performance SLAs
Incident Handling and Escalation
- Investigate and resolve network incidents using structured troubleshooting methodologies
- Analyse logs and monitoring data to identify root causes within L2 scope
- Escalate complex or design-related issues to Team Lead and Technology & Innovation (COE)
- Provide accurate updates and documentation in incident tickets
Monitoring and Performance
- Monitor network health, availability, and performance using approved tools
- Identify recurring issues and performance trends
- Tune alerts and thresholds in coordination with Team Lead
Network Configuration and Maintenance
- Execute approved network configurations, patches, and maintenance activities
- Validate post-change stability and escalate engineering concerns to COE
- Support capacity growth and lifecycle activities from an operational perspective
Security Operations
- Implement and maintain network security controls as per operational standards
- Support investigation of network-related security incidents
- Escalate advanced security engineering issues to COE
Vendor Coordination
- Work with vendors for operational troubleshooting and support cases
- Provide complete diagnostics for vendor and COE escalations
Documentation and Knowledge Management
- Maintain network documentation, diagrams, and troubleshooting guides
- Document incident resolutions and known issues
- Support operational best-practice development
Team Support and Knowledge Sharing
- Provide guidance and mentoring to Junior Network Specialists
- Share knowledge during incident reviews and operational discussions
Desired Candidate Profile
Qualification
- Bachelor s degree in Computer Science, Information Systems, or Information Technology
Certification
- CCIE Routing & Switching
- CCNP, CCNA, NSE4-8 desirable
Experience
- 5+ years of experience in network operations within managed services or service delivery environments
Skills
- Strong L2 troubleshooting skills for routing, switching, firewall, and load balancing
- Experience with Cisco, Palo Alto, Juniper, F5, and Huawei networks
- Strong documentation and communication skills
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- IT Software
Keywords
- Sr. Specialist Network
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Oman Investment Authority
The Senior Specialist, Network is responsible for delivering advanced L2 network operations support within ODP s managed services environment The role ensures stability, availability, performance, and security of customer and internal network infrastructure by executing troubleshooting, configuration, monitoring, while ensuring timely escalation of design-level or complex engineering issues to Technology & Innovation (CCOE)