Store Manager

Maa-Althahab

Key Responsibilities:

• Store Operations:

• Supervise all daily store activities to ensure smooth and efficient operations.
• Monitor stock levels and coordinate with the warehouse and purchasing teams for replenishment.
• Ensure full compliance with company policies, procedures, and operational standards.

• Sales & Performance:

• Achieve and exceed monthly sales targets and KPIs.
• Analyze sales reports to identify opportunities and implement action plans to boost performance.

• Team Management:

• Lead, train, and motivate the sales team to deliver outstanding performance.
• Conduct regular performance reviews and provide coaching and feedback.
• Manage staff scheduling and ensure adequate coverage during all operating hours.

• Customer Service:

• Ensure excellent customer experience and handle escalated complaints professionally.
• Build strong relationships with clients to enhance loyalty and repeat business.

• Visual Merchandising:

• Maintain store layout and visual standards in line with brand guidelines.
• Implement promotional and seasonal displays effectively.

• Reporting & Administration:

• Prepare daily, weekly, and monthly sales and performance reports.
• Manage store expenses and ensure adherence to budget.
• Implement loss prevention and stock control procedures.