Store Manager

Niceone

Lead store operations and achieve commercial targets

• Oversee daily store operations to ensure a safe, clean, and customer-friendly environment that aligns with company standards and local regulations.
• Drive sales and profitability by setting clear targets, monitoring performance, and coaching the team to meet and exceed individual and store goals.
• Recruit, train, schedule, and develop store staff, providing ongoing feedback, performance reviews, and coaching to build a motivated, customer-focused team.
• Manage inventory, stock replenishment, and merchandising to maintain product availability and visual standards; coordinate with logistics and purchasing as needed.
• Ensure accurate and efficient point-of-sale transactions, cash handling, daily reconciliation, and compliance with company financial procedures.
• Deliver exceptional customer service by resolving escalated issues, monitoring service quality, and implementing improvements based on customer feedback.
• Implement promotions, pricing, and visual merchandising directives to maximize sales impact and maintain brand presentation.
• Prepare and submit regular reports on sales, staff performance, inventory, and store KPIs to the regional manager and participate in store meetings.
• Ensure compliance with health, safety, and employment regulations and promote a respectful, inclusive workplace for all employees and customers.