Store Manager

Urban Ridge Supplies

Key Responsibilities

• Ensure smooth day-to-day operations, including inventory management, stock ordering, and adherence to company policies.
• Drive sales performance and achieve revenue targets through excellent customer engagement and upselling techniques.
• Monitor and optimize store profitability, including labor costs and waste management.

Team Leadership & Development

• Recruit, train, and develop a passionate team of juicers and baristas.
• Lead by example in fostering a high-energy, team-oriented, and fun work environment.
• Conduct regular performance evaluations and provide coaching to enhance team productivity.

Customer Experience & Brand Standards

• Maintain exceptional customer service standards, ensuring an outstanding experience for every guest.
• Uphold and enforce Joe & The Juice's brand guidelines, store aesthetics, and hygiene standards.
• Handle customer inquiries, feedback, and complaints professionally.

Health & Safety Compliance

• Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
• Maintain cleanliness and organization across all areas of the store.

Requirements

• Proven experience in a retail, hospitality, or food & beverage management role.
• Strong leadership and team-building skills with a hands-on approach.
• Passion for customer service and a dynamic, high-energy work environment.
• Ability to multitask, prioritize, and problem-solve effectively.
• Knowledge of inventory and financial management (P&L experience is a plus).
• Flexible schedule, including weekends and holidays