Store Manager (Fashion Retail) AL KHAYYAT INVESTMENTS (L L C)

KEY ACCOUNTABILITIES:

• Responsible for driving the store business.
• Work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them.
• Manage the team and ensure full adherence to the brand’s guidelines and store processes.
• Provide a clear vision to the team about the business and store’s vision and key directions.
• Identify, develop, and retain strong talents.
• Create a positive work environment based on trust, respect, and fairness.
• Be the Voice the employees when needed by sharing any of their feedback, challenges, and concerns with your line manager.
• Ensure Performance improvement plans in a transparent manner.
• Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)
• The client ling approach and techniques with a focus on VIPs, leveraging customer data proactively catering to their needs and preferences.
• Recruit new clients and convert them into loyal VIP customers by providing them with excellent experience and constantly networking with them.
• Ensure all operating standards are followed from stock replenishment to organizing displays as per brand’s VM guidelines.
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.