Strategic Account Manager

Glovo

Employer Active

Posted on 30 Mar

Experience

6 - 8 Years

Job Location

Tunisia - Tunisia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

YOUR MISSION

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Strategic Account Manager, you will play a key role in developing the food business with the most prestigious international chains in Tunisia.

THE JOURNEY

Be a Part Of a Team Where You Will

  • Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
  • Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.
  • Track and report performance metrics.
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.
  • Get feedback from our partners and translate it into product, marketing and operations improvement.
  • Own partner s assortment category management.
  • Prepare reports and dashboards to present to partners and use as a source of operational improvements.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Desired Candidate Profile

You Have

  • Minimum 6 years of experience in Account Management and/or Business Consultant ( previous experience with big and XL accounts are a plus)
  • Analytical mindset
  • Problem solver, look for the root-cause of the problem and go for it till make things happen.
  • Perfect written and spoken communication french and english.
  • Customer obsession
  • Proactive, organized, and obsessed with details
  • An empathetic, inclusive and curious attitude
  • English is mandatory, along with French & Arabic

Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Company Industry

Department / Functional Area

Keywords

  • Strategic Account Manager

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Glovo

Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

https://jobs.smartrecruiters.com/DeliveryHero/744000112132077-strategic-account-manager